KeyBank Digitization Director Dominique Kugini to speak at bank automation summit

Dominique Kugini, Chief Information Officer for Digitization Services at KeyBank, will present at «Design smarter automation with robotic process automation (RPA)”On Wednesday, March 2, at 10:15 a.m. ET at the Bank Automation Summit 2022, to be held March 1-2 at the JW Marriott in Charlotte, North Carolina

Cugini will share $ 186.3 billion through RPA KeyBank, including its approach to developing smarter automation and creating better bots for retail automation, and the bank’s research on deploying artificial intelligence using bots.

“Start by restructuring the process,” Kugini said Bank Automation News. “Never automate a suboptimal process.”

As IT Director of Service Digitization, Kugini leads a team focused on transforming, upgrading and digitizing the bank’s processes in Cleveland.

Kugini joined Key in 2006 and has held several senior positions in technology and operations, most recently as Senior Director and Senior Vice President of Consumer Lending Services and Default Transformation.

Prior to KeyBank, Kugini held various management positions at the former National City Bank and Metro Media Technologies. He is an active volunteer at Business Volunteer Unlimited, Cleveland United Way and the Summit County Health Council.

The Banking Automation Summit, to be held March 1-2 in Charlotte, is the first and only event dedicated exclusively to automation in banking. The event will feature the brightest minds from various financial services on intelligent automation and deployment strategies. Learn more and register here for the Bank Automation Summit 2022.