Faulty oven? The problem with the galley dragged the Austrian Boeing 777-200

Last week, on Sunday, July 24, an Austrian Airlines Boeing 777-200 flying from Bangkok to Vienna was forced to turn back to Bangkok after the crew reported an oven malfunction. The crew made the decision to return to the departure airport out of an abundance of caution, delaying the flight to Bangkok for almost three hours. This is the third oven-related diversion for Austrian in the past seven years.

Flight details

Boeing 777-200 operated by Austrian Airlines was registered OE-LPB and intended to operate flight OS26. The plane took off from Bangkok’s Suvarnabhumi Airport (BKK) one minute before midnight (local time) on July 24. Unfortunately, about 30 minutes into the flight, the plane turned around to return to Bangkok. Aviation Herald notes that this was due to an oven malfunction. Unfortunately, more details about hardware issues have not been released, although smoke is a common reason for redirects.


Deciding to return to the departure airport, the crew took the aircraft down from FL320 to FL310 approximately 240 nm northwest of Bangkok. About 45 minutes after turning over the Andaman Sea, the plane landed safely back in Suvarnabhumi.

The furnace was removed and the plane then took off again at around 03:15 local time, arriving in Vienna about two hours and 45 minutes late. Apart from the delay, we could imagine the main result slower passenger service.

The plane did not go far in its 10-hour journey. Photo: FlightRadar24.com

Details of the plane

The affected aircraft is a Boeing 777-200, which is now about 24 years old. The aircraft was first delivered by Lauda Air in 1998 and was nicknamed the “Ernest Hemingway”. In October 2005, the aircraft was transferred to Austrian Airlines, taking the name Sydney, before eventually being renamed Heart of Europe in 2007.

Transfer from Lauda Air in Austrian also meant that the plane had a premium economy cabin installed. Since then, the aircraft has had two additional cabin modifications.

Not the first faulty oven in Austria

Back in 2015, a faulty furnace was also the reason for the diversion of an Austrian Boeing 777. As an Austrian representative told a passenger on Twitter, the plane had to return to Washington Dulles (IAD) because of a furnace in the back. the galley develops smoke. The affected aircraft was not the same as the 777 last Sunday, as the 2015 aircraft was registered OE-LPA.

In August 2019, an Airbus A321 operated by Austrian Airlines was also grounded due to a galley issue. According to Aero Inside, the stove in the aft galley of the plane released smoke, forcing the crew to abort takeoff from Vienna.

Interestingly, Austrian has had three oven-related diversions in the past seven years. Considering that seven years is quite a long time, it certainly doesn’t seem like much of a cause for concern. However, when we search for oven-related incidents for other airlines in the Aero Inside database, fewer results appear – indicating that Austrian may be experiencing a disproportionate number galley incidents.

Indeed, over the past 10 years, a member of the Lufthansa airline group shows only one diversion related to the oven. That’s a significant difference, especially considering how much larger Lufthansa’s operations are. The same goes for American Airlines and British Airways, each showing just one oven-related diversion in the past decade. Of course, this could all come down to reporting (or lack thereof). But at first glance, it seems that Austrian Airlines has more problems with the oven than other airlines. Perhaps the airline (and Lauda Air) chose the wrong equipment supplier for their galleys back in the late 1990s.

What do you think about this case? Let us know by leaving a comment!

Sources: Aviation Bulletin, FlightRadar24.com, Planespotters.net, Aero Inside

https://simpleflying.com/malfunctioning-oven-austrian-boeing-777-200/ Faulty oven? The problem with the galley dragged the Austrian Boeing 777-200

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