Travel

Emirates is investing $2 billion in onboarding passengers

Emirates is committed to improving its customer experience reconstruction of its aircraft to improve the in-flight experience of passengers. Along with updating the planes with the latest designs and technology, other amenities will be added to enhance the flying experience.

Sir Tim Clarke, president of Emirates Airlines, noted that the airline “throughout the pandemic we have continued to launch new services and initiatives to ensure our customers travel with confidence and ease, including digital initiatives to improve customer service on the ground”.

To give their customers the best experience, they are launching “a series of intensive programs to take Emirates’ signature flying experience to the next level,” Clark said.

Source: Emirates Media

Some of the services scheduled to launch this August include:

  • A new vegan menu for Cinema in the Sky for first class passengers, which includes champagne and caviar.
  • An enhanced menu for all Emirates passengers, including plant-based options as part of their sustainable menu initiative.
  • New cabin crew training at Ecole Hôtelière de Lausanne.
  • New or reupholstered seats and new premium economy cabins.

The airline’s biggest investment is in the modernization of the fleet’s interiors, which involves the renovation of all cabin classes, which should begin in November of this year.

Their Cinema in the Sky experience will give First Class passengers the ability to choose from 5,000 channels on the airline’s on-ice entertainment system. Snacks will be available upon request to enhance the experience for travelers, including lobster rolls, juicy sliders, salty popcorn and more.

https://www.travelinglifestyle.net/emirates-to-invest-2-billion-into-passengers-onboard-experience/ Emirates is investing $2 billion in onboarding passengers

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